Public offer

Public offer

Rules for the sale of goods for individuals in the Movie Gears online store

These Rules of sale of goods in the online store apply to individuals who intend to purchase or reserve in the online store "Movie Gears" at goods from the range of the specified online store.
The Consumer fully and unconditionally accepts the terms and conditions of these Rules when placing an Order on the Website of the online store or by calling the Seller at the phone number specified on the website when placing an Order by phone.

Buyer (Consumer) - a natural person who has the intention to reserve and/or purchase goods, or who reserves, purchases or uses goods exclusively for personal, family, household and other needs not related to business activities, who has placed an Order on the Website, or the person specified in the Order as the recipient of the Goods.

Seller - SELF STORE LLC, operating under the Movie Gears trademark and selling the Goods and/or services described on the Seller's Website. TIN 9705129345. 115582, Moscow, Domodedovskaya Street, 24, k. 1, room II.

Website -, or a software product that provides access to the merchant's website (mobile application).

Movie Gears online store - Website, or mobile application, where any Consumer can familiarize with the presented Goods, their description and prices for the Goods, choose a certain method of payment and delivery of the Goods, send an Order by e-mail and/or place an Order by phone.

Remote selling method - sale of goods under a retail sales contract concluded on the basis of the Buyer's familiarization with the description of goods offered by the Seller on the Website, and the possibility of the Buyer's direct familiarization with the Goods or a sample of goods at the conclusion of such a contract shall be excluded.

Merchandise - object of sale, not withdrawn and not restricted in civil turnover, presented for sale or available for reservation in the Movie Gears online store, by placing in the appropriate section of the Movie Gears online store as a sample for familiarization.

Public offer - public offer of the Seller, addressed to an indefinite number of persons, to conclude with the Seller a contract of sale of goods by remote method.

Acceptance - full and unconditional acceptance by the Buyer of the terms and conditions of the Offer.

Ordering - the Buyer's request for reservation of the Goods of the Movie Gears online store with the possibility of their delivery to the address specified in the request for the purposes of concluding a sales contract, and sent by the Buyer on the website or via telephone communication with the Seller's Operator.

Operator - a person authorized by the Seller to place orders for goods by phone: +7 (916) 064-81-96.

Pre-order - expression of the Buyer's interest in the Goods, the description (technical specifications, preliminary price) of which can be found on the Seller's website. At the time of pre-order the goods may be out of stock. In this case, the period of possible delivery is indicated on the website, and the specific date is agreed with the Consumer after the date indicated on the website.

Self-delivery of goods - independent receipt and removal of the Goods purchased by the Buyer from the addresses indicated by the Seller on the Website as available for the ordered Goods.

Product reservation - placing an order by means of Pre-order, Self-collection without pre-payment for the goods on the Website for their further purchase in sales offices or points of delivery. Reservation of the Goods without payment for the goods on the Website is not a distance selling method. By reserving the goods on the Website, the availability of the goods selected by the Consumer is ensured for familiarization for the purpose of concluding a contract of sale.

Delivery - services on delivery of the Goods to the address specified by the Buyer and handing them over to the Buyer or a person specified by the Buyer.

Courier - a person who delivers the Goods according to the Buyer's Order.

Map - a bank card issued by a credit organization, which allows the Buyer to make transactions with the funds held by the credit organization issuing the Card in accordance with the laws of the Russian Federation and the agreement with the credit organization, including transactions to pay for the Goods purchased from the Seller on the basis of the Agreement.

Product card - interface of the Site in respect of a certain model of the Goods, which contains a description of the goods, price and other characteristics, as well as functionalities of the Site that allow placing an Order.

Advertising information - information contained in brochures, banners on the Site about offers and promotions, as well as other information that is an offer to familiarize with new products, services, terms and conditions.

2.1 By ordering or reserving Goods through the online store, the Buyer agrees to these Terms and Conditions for the sale of Goods and/or provision of services (hereinafter - Terms and Conditions) set out below.

2.2 The provisions of the Law "On Protection of Consumer Rights" and other legal acts of the Russian Federation adopted in accordance therewith shall apply to the relations between the Buyer and the Seller.

2.3 The Seller reserves the right to make changes to these Rules, in connection with which the Buyer undertakes to regularly monitor changes to the Rules posted on the Site.

2.4 The Consumer agrees to the Rules by clicking the "Confirm Order" or "Proceed to Payment" button at the last stage of placing an Order on the Website.

2.5 The Buyer is not subject to the terms and conditions of marketing promotions held on the Site and providing for the attachment of additional goods to Orders or receiving additional privileges when ordering, unless otherwise directly stipulated in the terms and conditions of the promotion.

2.6 All textual information and graphic images on the Website are the property of the Seller and/or its Counterparties.

2.7 When fulfilling the Order, the Parties shall exchange information with each other using the following types of communication: e-mail, electronic messaging system (SMS), telephone calls.

2.8 The Buyer agrees that all agreements, notices, non-disclosure agreements and other documents provided electronically comply with the requirements of applicable Russian law regarding such types of information exchange.

2.9 Each Party warrants to the other Party that it has the necessary legal capacity and legal capacity, as well as all rights and powers necessary and sufficient for the conclusion and execution of the retail sales contract.

2.10. All information about the Goods is made available on the Seller's Website, in the technical documentation attached to the Goods, on labels, by marking or in any other way accepted for certain types of goods.

2.11. The Seller reserves the right to amend the Rules.

2.12. Any applications, claims, demands, letters received by the Seller after 4.00 p.m. Moscow time or on a holiday/holiday shall be deemed received by the Seller on the next business day.

2.14. The Buyer undertakes not to disclose to third parties the login and password specified during registration. If the Buyer suspects the security of his login and password or the possibility of their unauthorized use by third parties, the Buyer undertakes to immediately notify the Seller and change the registration data in the "My Account" section.

2.15. All information materials presented on the Website are for reference only. Before placing an Order, the Buyer shall contact the Seller to clarify the properties and characteristics of the Goods. Information on the place of manufacture of the Goods is indicated in the instructions or on the packaging of the Goods. The Buyer may also obtain information before the conclusion of the purchase agreement by calling a specialist of the Online Store.

2.16. In case of unavailability of the ordered Goods from the Seller, including for reasons beyond the Seller's control, the Seller shall be entitled to cancel the said Goods from the Buyer's Order and notify the Buyer thereof by sending an e-mail to the address or notify the Buyer by means of a telephone call specified during registration.

2.16.1 If the Order is canceled in whole or in part, the cost of the canceled Order, if prepaid by the Buyer, the Seller undertakes to return the funds within 10 (ten) business days.

2.16.2 In the case of remote method of sale of goods, the Consumer has the right to reject the goods at any time prior to their transfer, and after the transfer of the goods - within seven days.

2.16.3 Return of goods of proper quality is possible in case if its trade dress, consumer properties, as well as the document confirming the fact and conditions of purchase of the goods are preserved. The absence of a document confirming the fact and conditions of purchase of goods does not deprive the consumer of the possibility to refer to other evidence of purchase of goods from the seller.

2.16.4 The consumer has no right to refuse a good of proper quality, which has individually defined properties, if the said good can be used exclusively by the consumer purchasing it.

2.17. Warranties and representations

2.17.1 The Seller shall not be liable:

  • for damage caused to the Buyer due to improper use of the Goods;
  • for the Buyer's losses incurred as a result of incorrect filling in of documents, including incorrect indication of registration data when placing the Order;
  • for damages caused to the Buyer due to unlawful acts of third parties;
  • for full or partial non-fulfillment of its obligations, if such non-fulfillment was a result of force majeure circumstances that arose after the Rules came into force, as a result of extraordinary events that the Parties could not foresee or prevent.

2.17.2. The Buyer warrants that:

  • is not a representative of a legal entity/individual entrepreneur;
  • the goods purchased are appropriate for the purpose of use;
  • gave the correct shipping address;
  • provided the correct phone number for contact;
  • provided a correct e-mail address for contact;
  • other information provided by the buyer is correct and true;
  • at its own cost and expense ensures the security of the data provided during registration, order placement.

2.17.3. The Parties acknowledge that the Seller shall be deemed to have fulfilled its obligations to deliver the Goods properly if it has used the Buyer's data specified in the registration form.

3.1 Ordering the Goods on the website of the Online Store.

3.1.1 The Order is placed by clicking the "Add to Cart" button in the Product Card;

3.1.2 The Buyer chooses the method of reserving the goods for Pickup or Delivery;

3.1.3 The Buyer chooses the method of payment for the reserved goods to conclude the sales contract;

3.1.4 After placing an order, the Buyer is sent an sms/e-mail notification of the order placement.

3.2 Ordering/Reserving Goods by phone.

3.2.1 Using the telephone number for ordering the Goods specified on the Seller's Website, the Buyer shall place the Order through the Seller's operator by means of a telephone call.

3.2.2 The Buyer together with the operator selects the goods, the operator announces the cost of the purchased items.

3.2.3 The Buyer chooses the method of receipt of the goods from the operator's choice: self-collection - from Eldorado store or partner's point of sale; delivery to the address.

If the Buyer chooses self-delivery, the Buyer is offered to choose one of the possible addresses where the goods can be picked up. The operator shall give the Buyer an approximate date of receipt of the goods and clarify the Buyer's contact details of the recipient.

In case of delivery choice - the Buyer chooses the delivery date from those proposed by the operator, and voices the delivery address and contact details of the recipient.

The method of pickup may depend on the item ordered and its availability.

The seller is not responsible for incorrect data provided by the buyer.

3.2.4 The Buyer chooses one of the available methods of payment for the ordered goods at the conclusion of the contract of sale. Available ways of payment for the goods at the conclusion of the contract: credit, installment, online payment, bank transfer. In case of choosing payment by credit or installment, the operator requests from the Buyer the necessary data for filling in the credit application and fills it in, or explains to the Buyer how to fill in the credit application himself. If online payment is chosen, the operator shall announce to the Buyer the deadline for payment of the order and explain to the Buyer how to pay for the order in order to conclude the sales contract.

If payment is not made within the specified period - the purchase contract will not be concluded and the order will be automatically canceled.

3.3 When selecting the option of self-collection from the store, the Buyer reserves the Goods at the price specified on the website of the online store "Movie Gears" at the time of order placement, with the option of pre-payment for the goods (online payment), or payment for the goods after its inspection at the point of self-collection.

The rules on the distance method of sale of goods do not apply to the self-collection of the Goods booked without prepayment.

3.4.1 Pre-order is made for goods that are not available at the time of purchase. The time and method of receipt of the Goods shall be agreed with the Consumer by the Seller's representative.

3.4.2 Upon receipt of the Goods by pre-order, the Consumer shall be contacted by the Seller's representative and the date and method of receipt of the Goods by the Consumer shall be agreed upon.

3.4.3 The Seller registers the date and time of receipt of pre-orders, Orders are processed in the order of their receipt.

3.4.4 The Consumer has the right to cancel the pre-order until the Order is agreed upon with the Seller.

3.5 Change and cancel the Order/Reservation.

3.5.1 The Buyer has the right to change or cancel the Order/Reservation at any time on the Website, by e-mail, and/or by calling the telephone number provided on the Website.

3.6 If after receipt of the Order by the Seller it is discovered that the required quantity of the ordered Goods is out of stock, the Seller shall inform the Buyer thereof by phone and/or e-mail. In this case, the Seller shall be entitled to cancel the pre-order if it has not been pre-paid by the Consumer. If the order has been pre-paid by the Consumer, the Seller shall refund the money paid by the Consumer for the goods.

The Buyer has the right to agree to accept the Goods in the quantity available from the Seller or to cancel this item of Goods from the Order.

4.1 The price charged for the Goods is the price at the time of placing the Order/Reservation and is indicated on the Seller's Website in the description of the Goods.

4.2 The Seller may change the price of the Goods at any time without prior notice. For confirmed Orders, the price of the Goods shall not be changed.

4.3 The Buyer may pay for the Goods in the following ways:

4.3.1. payment by bank card upon receipt of the Goods;

4.3.2. payment in cash upon receipt of the Goods;

4.3.3. payment by bank card on the Seller's Website.

4.4 The proof of payment shall be either a cashier's check or other document applicable in the territory of the Russian Federation in accordance with the current legislation of the Russian Federation, confirming the payment for the Goods.

4.5 The Sale and Purchase Agreement shall be deemed concluded from the moment the Buyer pays for the ordered Goods.

When the Consumer pays for the Goods at a self-delivery point or sales and service office, the Buyer and the Seller shall be subject to the rules and regulations on retail sale of goods and shall not be subject to the rules and regulations on distance selling of goods.

5.1 We will deliver your goods to the address specified in the order.

5.2 We will deliver your goods on the date specified in the Order and will contact you no earlier than one hour before arrival at the delivery address.

5.3 We will deliver your goods outside the front door of the apartment (office) and unpack them.

5.4 To receive the goods, the Buyer must present a six-digit code for each order. We send them by SMS to the cell phone number specified by the Buyer when creating the order. We will ask you to sign for receipt of the goods. If you have any comments, please indicate them in the "Special Notes" section of the Product Delivery Form.

5.5 If you need to change the address and delivery date of the goods, please contact the contact center.

These changes can be made no later than the delivery date.

5.6 In case of incorrectly specified address in the order, your absence at the agreed time at the place, if the recipient does not have identity documents, we will not be able to transfer the goods.

5.7 If there are entry restrictions at the delivery address (permit system or toll-free entry), you must ensure that you obtain an entry permit. Otherwise, delivery is only possible to the place of toll or restricted entry. Stairways and doorways must be clear and allow you to bring the packaged goods into the premises freely. If it is not possible to bring the goods into the apartment (office), the goods shall remain at the place to which delivery was possible.

Delivery of goods is carried out if access roads are available. Delivery to the region or the area of the new building is carried out if you provide a road map.

5.8 Delivery staff will wait for you for 15 minutes if you are not at the delivery address at the agreed time. Then the goods will be sent to the warehouse, and a Delivery Notice will be left on site, if there is access to a mailbox or apartment (office) door.

5.9 Switching on and checking the operability of the goods is carried out by you without the participation of delivery service employees.

5.10 During the execution of the contract of sale the seller's representative has the right to use photography, audio and video recording, other means of recording the fact of proper transfer of goods to the buyer.

6.1 When placing an order on the Seller's Website, the Buyer provides the following information about himself: Surname, First Name, Patronymic, phone number, delivery address, e-mail address. The Seller uses the information received from the Buyer to fulfill its obligations to the Buyer. The Seller undertakes not to disclose the information received from the Buyer.

6.2 When placing an Order/Reservation, the Buyer shall familiarize himself with the following documents posted on the Seller's Website:

  • Movie Gears online store's rules of sale for individuals;
  • Consent to the processing of personal data;
  • Movie Gears LLC policy on the procedure of personal data processing;
  • Other documents posted on the Seller's Website that have active links.

The Parties acknowledge and confirm that the Buyer shall be deemed to have read the said documents by affixing electronic symbols when placing the Order.